1. General provisions
This Privacy Policy describes how the administrator of manuals-komatsu.com (Manuals Komatsu) processes personal data received through the website.
2. Data controller
Data controller / website administrator: Manuals Komatsu, website manuals-komatsu.com.
Contact email for personal data requests: info@manuals-komatsu.com.
Important: the exact legal name and registered address of the operator must be added when confirmed by the website owner. Without those details, the website-side documents are technically prepared but the operator notice cannot be considered fully complete for Roskomnadzor purposes.
3. Personal data processed
Name, email address, order details, payment and delivery-related data provided by the user, message text, IP address, browser data, technical identifiers and cookies.
4. Purposes of processing
Processing orders, providing access to purchased digital manuals, customer support, refunds, communication with users, newsletter subscription where requested, website security and service improvement.
5. Legal basis
User consent, performance of a contract or pre-contractual request, and compliance with applicable legal requirements.
6. Storage and protection
Personal data is stored only as long as required for the processing purposes, accounting, support, dispute resolution and legal obligations. Organizational and technical measures are applied to protect the data from unauthorized access.
7. Transfer to third parties
Data may be transferred to payment, hosting, email, analytics and technical service providers only where necessary to operate the website, process orders, provide purchased materials or comply with the law.
8. User rights
The user may request access, correction, blocking, deletion of personal data or withdraw consent by sending a request to info@manuals-komatsu.com.
9. Cookies
The website uses cookies and similar technologies for correct website operation, cart/session functionality, analytics and security. More details are available in the Cookie Policy.
10. Final provisions
This Policy remains valid until replaced by a new version. The current version is always available on this page.